Unifi dtim apple. Hi I have a Unifi Ap and been having a range of issues with IOS devices (iPhones and iPads) when connected to the AP and hoping to get some advice on how to best to try and resolve it. 4ghz radios down to low/medium power to encourage 5ghz when possible. Sep 13, 2017 · A DTIM of 3 will lower battery power consumption, slightly increase the latency seen while in those deeper sleep states and is the standard value on ASUS and current Apple APs. Agreed on Auto-Optimize network. The device wifi experience goes to 0% as well as some other clients as well. The default value for the Unifi AP devices is 1, but it is recommended by Apple that this be set to 3 or higher. com/hc/en-us/articles/221029967-UniFi-Troubleshooting-Connectivity-Issues#DTIM-period Changing the UDM's DTIM from 2->3 helps with disconnects when the device enters a sleep state or wakes from it. But last night, he started blowing up my phone saying he keeps getting INCORRECT PASSWORD when entering the Wi-Fi password…first it is odd he was being prompted for the password when all of his known devices saved the password. This seems to be an issue specifically with early M1 MacBooks. 4ghz stuff on it's own SSID makes it much easier for the rest of the devices to stick on 5Ghz. UniFi’s Advanced Wi-Fi settings are often misunderstood. DTIM (delivery traffic indication message) handles how often an access point echos out information about itself. Generally there's not much of an issue changing this from the default, although the default value has flipped between 1 and 3 on UniFi depending on firmware and controller. Clients just keep disconnecting or can't connect in the first place. Changing this setting has seemed to make roaming on Ruckus work much better. Sep 2, 2024 · UniFi’s advanced Wi-Fi settings, what they mean, and how you should use them. Ein daneben liegendes Android Gerät hat das Problem nicht. Here is a list of roaming technologies that combine with UniFi and iPhone. What the ideal settings are, depend entirely on what traffic you put across the wifi. It has ran perfectly and has been very low maintenance. See screenshots, ratings and reviews, user tips, and more apps like UniFi. 4Ghz and 5Ghz. Most clients work just fine, but a few newer Apple devices (iPhones, iPads) don't get a DHCP lease - despite "connecting" to the wifi successfully. After some googling I found that setting the DTIM xG Period to 3 fixed the issue. 11 Rate and Beacon Controls and enable Override DTIM Period Conduct a WiFi site survey to ensure optimal coverage. I updated to iOS 15, the issue still persists. Der „DTIM-Modus“, der aufgrund von Stromsparmaßnahmen mit der Beacon Timing Einstellung zu tun hat, steht bei den Unifi WiFi-Geräten auf 1, es wird jedoch empfohlen, diesen Wert für Apple Geräte auf 3 oder höher zu setzen. This setting, if set to 2, would mean every second beacon has the DTIM. The 11 Pro and my ubiquiti setup is both wiped and setup fresh again. S. And I have a Mac, iPad, and just now powered up my old iphone 8 to see. Optimize and troubleshoot UniFi WiFi by setting DTIM period For networks where nearly all connected devices are modern, it is recommended to use a DTIM period of 3. Save your changes and enjoy your mobile device long lasting battery! Not specific Unifi settings, but you may find this reference helpful: About wireless roaming for enterprise https://support. They don't have any issues with I have another SSID with the same config and it connects with no problem. 11 Beacon and Rate Controls->Override DTIM Period) and if that doesn't work, also try disabling "Fast Roaming" in the same Wi-Fi settings. As the title states I recently went all-in on Ubiquiti for my home and have been experiencing consistent connectivity issues with Apple devices where they fail to re-establish internet connection after being in sleep or low power mode. But it's the home enviroment that I focus on, since it's the home (!) with all other networked things like apple tv, home pods etc. Wi-Fi controls your wireless connections, including SSID, password, and other advanced settings. 802. They are aware it's not us, but want some help. Apple devices continuously disconnect. data-plane, identity model, device lifecycle, and how UniFi scales from single homes to large enterprises. I had the same issue with my wifes iPhone every now and then. x addresses, some don't show at all, and some show with just no IP address associated. On my home network I had been disabling the private MAC on all my Apple devices but I did notice that the Private MAC was enabled again, probably with an OS update, maybe iOS 14. To change that one have to login to controller, then go to Settings: Then go to Wi-Fi, then Wi-Fi Networks, and on your network click Edit Find 802. As I mentioned in my previous post about migrating my UniFi Controller I successfully re-adopted an AP that I had not touched for several years, using the Home Assistant UniFi Controller Plugin. I’m running the latest version of the controller and firmware on the AP’s. Nov 21, 2025 · For many Apple / iOS devices, this causes them to not sleep correctly which both causes anomalies on the dashboard and kills the device battery life. I tried adjusting the DTIM value to 3 for 2. Changing the 5Ghz channel bandwidth from 160Mhz to 80Mhz resolved the regular MacBook Wifi disconnects. Some info that might help - Apple recently implemented private (random) MAC addresses for iOS 14. ), fast roaming on, fast roaming off. Set DTIM 2G Period to 3 Dec 5, 2025 · For the best security, performance, and reliability, we recommend these settings for Wi-Fi routers, base stations, or access points used with Apple products. . 59, including Radio Manager, PPSK, and other recent changes. The DTIM settings are found if you click Edit on your wireless network (s). In UniFi this is the Fast Roaming tick box. ui. I’ve been running OH 2. Any higher and they are constantly going off and on the network. I'm honestly not sure how much of this to put on Ubiquiti as opposed to Apple, because if you look under support forums for other manufacturers you'll see many similar problems pop up. Changing the UDM's DTIM from 2->3 helps with disconnects when many Apple device enter a sleep state or wakes from it. What happens? Some things happen less regularly. 1 and macOS 13. My older Wifi cameras prefer Minimum Data Control for 2. I've got a quest network, DHCP supplied by the unifi network and a "work" wifi, DHCP supplied by Windows DHCP. I know this was a year ago, but the DTIM period is recommended to be 1 or 2 usually. DTIM Auto. And all but 1 non apple device, stay connected with no issues per the user's. Windows laptops and Android cell phones seem to work without issue. Download UniFi by Ubiquiti Inc. Explore Latest Topics UniFi Architecture Overview A clear map of UniFi’s hybrid-cloud platform: Consoles, Control Plane, Fabrics, Gateways, APs, Protect, Connect, and multi-tenancy. Interestingly enough, it was the flexibility of UniFi that allowed me to easily set up a separate 5GHz SSID to associate the Apple TV with. Some show in the Unifi controller with 169. apple. Ensure DTIM Mode default values is disabled This is the interval in which the access point polls the devices to check if they're alive. above 3 is best for Apple devices. 5. Everything you need to know to get the best performance I cannot for the life of me figure out if this is a Unifi setup issue or a continuation of failed Apple WiFi updates. I also found an Apple recommendation of setting 802. UDM and Apple? I've got things working on my UDM, however my wife's Apple devices I see are constantly disconnecting and reconnecting. x. What are your DTIM settings? Not sure if it will help with roaming, but try setting both values to 3 https://help. Freshly updated for UniFi Network version 8. com/en-us/HT203068 UniFi's Advanced Wi-Fi Settings Explained UniFi’s Advanced Wi-Fi settings are often misunderstood. Whether you’re setting up a home network, managing an office environment, or optimizing a public Wi-Fi system, configuring the right settings on your UniFi ne For many Apple / iOS devices, this causes them to not sleep correctly which both causes anomalies on the dashboard and kills the device battery life. If you do not have a UniFi Gateway, are unsure how to perform a site survey, or need help interpreting results, consider consulting a WiFi surveyor. 4 GHz channel with a high amount of interference. 4Ghz clients (I don't do split SSIDs for each band). Be ready to change it back, when it turns out to be too much. With Unifi specifically, Band Steering at either Network App or AP-level have caused me problems with 2. Did I miss some settings for Apple devices? In the UniFi interface, network settings are divided into Wi-Fi, Networks, and Internet. Quick & Secure Roaming. Nach einiger Recherche im Internet habe ich beschlossen meine AVM, Cisco und TP-Link basierte LAN-Infrastruktur durch eine auf Ubiquiti UniFi basierte zu ersetzen. P. The fix is easily done from the Unifi Controller. 6K votes, 88 comments. Oct 2, 2024 · After more digging, and seeing people online chat, I was pointed to an Apple post (which has since disappeared) saying to move your “WiFi DTIM to 3”. If you have a UniFi Gateway or UniFi Cloud Gateway, use the WiFiman Mobile app (iOS / Android) to measure signal strength and latency. Not sure what else I changed but it’s been pretty reliable and consistent since. Reply reply Strange_Formal • Curious if anyone else has experienced similar? tldr: Apple devices (iPhone 12) frequently disconnect from my network, other devices work without issue. If one set the interval too large, depending on the application you may notice the gap to be unacceptable degradation of certain application function. 4Ghz to be at least 6 Mpbs. And the controller telemetry that allowed me to figure out the Apple TV was sticking to a 2. Uncheck the Use default values and then modify the DTIM period for your 2G and 5G. on the App Store. 11k – Apple and UniFi Supported : Provides list of nearby access points to devices. No one in the house reported any issues so I moved on and concluded the upgrade a big success!. You can access it by navigating to Settings > WiFi. This will cause problems in a home environment. I deleted the SSID from the unifi controller and recreated, still the same. I’ve noticed (which others have also) that Apple products seem to take a while to fall off the network for presence detection Ensure DTIM Mode default values is disabled This is the interval in which the access point polls the devices to check if they're alive. This means UniFi keeps its connected client constantly awake. My wifi experience drops from 90%+ to ~50% for the access point. 4/5ghz with no luck. I've tried DTIM settings, turning off "optimize network", 5Ghz set to 40 (default. Go for the setting that you have most success with. 11 DTIM rate, and updating it to 3/3 is what I tried today. Basically, I need a sanity check and any thoughts on my setup. Apple was very aggressive about saving battery life when the changed from IOS 5 to 6. Push mail being sent when DTIM set to lower value cause unreliable mail delivery. By changing the DTIM setting on our wireless controller (AP manager) from 3 to 1, we improved mail delievery from 95% to 99%. Changing this value to 3 has solved all intermittent connection issues on Apple devices using my networks. If you research this issue on the Apple forums, the Apple approved solution is to reset your AP #_# To give you a better idea of how Apple devices "see" wifi signals and react to them, you can review the following support information. For many Apple/iOS devices, this causes them to not sleep correctly which both causes anomalies on the dashboard and kills the device battery life. It may help you decipher the behaviors and set radio power & other settings on the APs to better serve the needs in your environment. I remotely Some people report having issues using Apple’s FaceTime over their UDM based Unifi environment, whereas others seems to have no such issues. I’m positive the DTIM Period had a big improvement but it’s been a long time so I’m not sure. Potential Issue A default setting of DTIM interval on UniFi system is 1. Putting your old 2. Set DTIM 2G Period to 3 Set DTIM 5G Period to 3 I’ve had issues with some Apple devices when the DTIM interval is set to Unifi’s default of 1. Die Standardeinstellungen für den Unifi-Bereich sind nicht mit denen von iOS 11 und iOS 12 kompatibel. 11 DTIM Period to ‘3’ for 2. I have a Hallo, ich habe schon seit längerem Probleme mit Apple Geräten im Mesh WLAN mit zwei Fritzboxen 7490 als Access Points, daß die IOS Geräte immer mal wieder hängen oder fast eine Minute brauchen, um eine Webseite anzuzeigen. The WiFi settings page in UniFi Network lets you control how your wireless networks operate at the SSID level. At home only as far as I know, but then again I never go anywhere else to check either. Auf der 802. So take this suggestion at face value and use it if you need it… Apple recommends a DTIM setting of at least 3 (thanks to Andrew Von Nagy of Revolution Wi-Fi for tipping me off to that on Twitter), which would give devices the ability to sleep for up to 300 kilo-microseconds without missing and broadcast or multicast data. Explains control-plane vs. 11 Rate And Beacon Controls DTIM Mode - Use Default Values: Off DTIM 2G Period: 1 DTIM 5G Period: 3 2G Data Rate Control: Enabled 6Mbps Disabled CCK Rates: On Also require clients to use rates at or above the specified value: On 5G Data Rate Control: Enabled 12Mbps Also require clients to use rates at or above the specified value: On Google DTIM and you'll have your technical explanation. The defaults are usually safe, but it’s helpful to understand what these settings do while setting up a network or troubleshooting an issue I set up a UniFi system complete with Nanobeams, Wi-Fi and switches at our owners home last Winter. For many Apple / iOS devices, this causes them to not sleep correctly which both causes anomalies on the dashboard and kills the device battery life. [UPDATE März 2021] Da bei mir seit … „Probleme mit All wired devices. Any idea what could be the problem? I’m really puzzled. I have a new Unifi setup (Dream Machine SE plus some of the U6 Mesh access points, hardwired straight to the router) and am struggling with horrible latency and packet loss. I would not tinker with DTIM, minimum RSSI at all, and depending on your AP/house material/size and locations only suggest turning the 2. x and macOS 13. 4. 1. Have the following set: DTIM set to 3 for both 2g and 5g PMF Disabled Fast Roaming Disabled High Performance Devices Disabled There have been several reports of some Apple devices having issues with two settings on Unifi Wi-Fi networks. 1. You set this in the WLAN/SSID settings. A couple Apple devices have a connection issue with this DTIM value and require a lower DTIM to operate reliably. This includes basic settings li The default value for the Unifi AP devices is 1, but it is recommended by Apple that this be set to 3 or higher. So lets look at this specifically. But 90% of them use apple MacBook and phones, so they are losing their mind. 11r (+Adaptive) – Apple and UniFi Supported : Fast BSS Transition. Try to change your DTIM interval from the default of 1 to 3 (Wi-Fi Networks->Settings->802. Default value in Unifi Controler for DTIM Period is "1", and Apple recommends it to be "3". The defaults are usually safe, but it’s helpful to understand what… Some people report having issues using Apple’s FaceTime over their UDM based Unifi environment, whereas others seems to have no such issues. The only thing I've known to cause anything similar is the 802. I have 71 WiFi devices across these 3 AP’s on a flat network. Either way the End users are getting increasingly frustrated with little recourse. x for 2 years now with the Unifi Controller running on a Windows Server with 3 PRO Access Points. 3. Set DTIM 2G Period to 3 Set DTIM 5G Period to 3 Complete guide on how to setup and configure UniFi network. I also notice that I will have a huge amount of Tx frames while my iPhone tries to load something and it tells me there is likely a problem on the unifi dashboard. Worth a try though. If you read up on it, it's easy to see why. So take this suggestion at face value and use it if you need it… Da ich mit meiner WLAN-Ausleuchtung zuhause in den Randzonen nicht ganz zufrieden war, habe ich auf die Suche nach einer Möglichkeit gemacht, die WLAN-Abdeckung zu verbessern. Apple devices love a DTIM of 3. The delivery traffic information message setting determines when a DTIM is included in the beacon frame to tell the access point there is a message to be delivered. Set DTIM 2G Period to above 3 Set DTIM 5G Period to above 3 There is a article here that says "125" and appearently this can go as high as 255. 8dhu8, kueck, t6ivf, 517j, ojcv, 7q5c7, gi2i9p, z3m2ae, j9je, 89o9,