Salesforce service cloud architecture, Salesforce certifications are mandatory (Sales Cloud and Service Cloud at minimum). Apr 21, 2025 · In order to understand how Salesforce works, it is important to understand the architecture of Salesforce. In this section of the Salesforce tutorial, you will be learning about the architecture of Salesforce in detail. This is an example solution architecture diagram from the Building Forms Decision Guide that shows connections to both a Mulesoft API and RPA bot, via Mulesoft Services, which generates an External Service in Salesforce. Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure. This critical role demands extensive expertise in the Salesforce platform—particularly Health Cloud, Sales Cloud, and Service Cloud—alongside robust full-stack development skills within the Azure and Java/J2EE ecosystems. Strong understanding of Salesforce data model, metadata architecture, integrations, and platform constraints. Master this balance, and you’ll design Sep 6, 2024 · Explore the fundamentals of Salesforce architecture and master organizational complexity to streamline operations and boost performance. . : 7+ years of experience as a Salesforce Solution Architect, Salesforce Sales Cloud and Salesforce Service Cloud certifications, experience in multi-cloud architecture across multiple Salesforce clouds Nice to have: Global implementation experience Interview: 1 2 days ago · Basic Requirements: Solution Design & Architecture 5+ years of experience in software, system, or enterprise architecture. Expertise in Salesforce products, platform capabilities, technical governance, and best practices. Location: REMOTE- Candidates located in the Northeast are preferred Duration: 1+ year - ongoing Required skills, experience, etc. It sits inside the wider Salesforce CRM ecosystem, meaning service teams are working from the same customer record as sales, marketing and We are looking for an Enterprise Architect – Salesforce & Enterprise Platforms to lead enterprise architecture strategy across business, application, data, integration, and security domains. Explore the key components and layers of Salesforce architecture, including the multi-tenant model, metadata-driven development, and cloud services. Experience with multi-cloud architecture and large-scale enterprise environments; including Sales Cloud and Service Cloud. To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab. " Jul 20, 2025 · The future of enterprise architecture lies in successfully orchestrating cloud services while respecting the realities of existing systems. Deep understanding of Service Cloud capabilities, including omnichannel routing, digital channels, Agentforce, case management, and contact center operations. This role will define and drive a Salesforce-centric North Star architecture while aligning broader enterprise systems and Azure cloud strategy to support scalable, secure, and high-performing business 6+ years of experience designing and delivering Salesforce solutions, with at least 4 years focused on Salesforce Service Cloud in complex enterprise environments. 3 days ago · Salesforce Service Cloud is not just a ticketing system. Grasp the foundational layers of Salesforce architecture including cloud services, data security, APIs, and metadata for scalable solutions.


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